If you are finishing up your holiday purchases for clients and staff this week I have a tip for you. Should you be ahead of the game, please utilize this information for future purchases. Due to the dramatic increase of purchases during the holiday season, retailers greatly increase their staff.
An Unplanned Surgery…What It Taught Me About Customer Service
This past summer I had a major surgery. There was something I had been trying to heal naturally in my body for quite a while. Though I was on a very high protocol of a top grade supplement with proven results for the particular problem I had, for whatever reason it didn't heal my body. As time
Thanked Your Contractor Lately?
In our rush rush life as business owners once we've sent project A out the door we are onto project B. All the while forgetting just who helps us with all those projects. Okay perhaps we don't forget about them BUT we may forget to thank them. Yep, I'm talking about our teams. The holidays are
Do You Practice Professional Courtesy?
Lately I've been in the midst of coordinating multiple events for clients. If you know me at all you know that I dislike disorder intensely thus my work space and work products are usually pretty organized. I try to do the same when I send my clients' vendors the info they need. A thought
Hurry Up and Wait
In order to have a business we must continue to add clients. That sounds like a no brainer right? However finding and retaining clients is a learned skill. At times it seems like prospects are flooding through our phone lines and inbox. Other times we find ourselves testing our telephone and
Partnering with a VA 101: 11 Ways to Support Your Virtual Team
Over the past few weeks you've learned what a VA is, what tasks you can delegate, what it's like working with professionals who take ownership and much more. Teams also need the support of their leader - Y-O-U. The best ways to show your team that you support them? Respect and
